MerchantFlow Dashboard Guide
Navigate the MerchantFlow dashboard for merchants and agencies. Explore profit, marketing, product, and customer analytics in one view.
MerchantFlow Dashboard Guide
The MerchantFlow dashboard is the central hub for monitoring your e-commerce store's profitability, marketing performance, product analytics, and customer insights. MerchantFlow displays different navigation layouts depending on whether you operate a merchant workspace or an agency/partner workspace.
What Is the MerchantFlow Dashboard?
The dashboard consolidates data from your connected integrations (Shopify, WooCommerce, Google Ads, Meta Ads, and more) into actionable views organized by business function. Every metric updates in real time via the Live indicator, so you always see current performance data.
Merchant Navigation
Merchant workspaces group the product into these top-level areas:
- Dashboard -- high-level KPIs and North Star metrics
- Profit -- P&L, daily breakdown, bank balance, expenses, COGS, and funding impact
- Products -- product performance, product viability, and feed health via Merchant Center
- Marketing -- ads and channels, traffic sources, and attribution
- Customers -- cohort analysis and order-level data
- Valuation -- business valuation estimates
- Reports -- exportable reports
- Flow AI -- AI assistant for data-driven Q&A
How to Navigate the Profit Group
The Profit group covers:
- Summary P&L (P&L Overview)
- Daily breakdown
- Bank balance
- Expenses
- COGS
- Funding impact
How to Navigate the Products Group
The Products group covers:
- Product performance
- Product viability
- Feed health / Merchant Center
How to Navigate the Marketing Group
The Marketing group covers:
- Ads and channels
- Traffic sources
- Attribution
How to Navigate the Customers Group
The Customers group covers:
- Cohort analysis
- Orders
Agency and Partner Navigation
Agency-style tenants replace most merchant navigation with:
- Portfolio -- workspace-level view across all connected brands
- Clients or Brands -- manage brand relationships and approvals
- Flow AI -- AI assistant with cross-brand context
See the Agency Workspace guide for full details.
How to Use Dashboard Header Controls
The dashboard header includes:
- The Live indicator for sync health
- Notifications for alerts and updates
- Quick actions for common tasks
- Tenant switching for multi-store or agency users
- Settings and profile controls
Most merchant pages also show a global date range selector below the main header, letting you filter all visible data by custom time periods.
Frequently Asked Questions
What integrations does the MerchantFlow dashboard support?
MerchantFlow connects with Shopify, WooCommerce, Google Ads, Meta Ads, TikTok Ads, Snapchat Ads, Google Analytics, and Google Search Console. See Integrations for the full list.
Can I customize which widgets appear on my dashboard?
Yes. Use the Dashboard Customization feature to show, hide, and reorder widgets, and configure your North Star KPIs.
How do I switch between merchant and agency views?
Use the tenant switcher in the top header to move between merchant workspaces and agency/partner workspaces.
Why is my dashboard showing no data?
If your dashboard appears empty, check your integration connections and sync status. See No Data Troubleshooting for step-by-step fixes.
Related Guides
- Live Updates
- Reports
- Ads and Channels
- Setup Guide
- KPI Metrics
- Products Table
- Product Details
- Performance Charts
- Traffic Sources
- Time Ranges
- AI Insights
- Bundles
- Expenses
- Bank Balance
- Attribution
- Merchant Center
- Getting Started
- P&L Overview
- No Data Troubleshooting
- Incorrect Metrics Troubleshooting
- Browser Issues Troubleshooting
- Troubleshooting Overview
Last updated: March 14, 2026
Agency Workflows in MerchantFlow
Learn how agency and partner workspaces onboard, invite brands, manage permissions, and switch across client workspaces in MerchantFlow.
Live Updates & Integration Health
Monitor real-time sync status and integration health in MerchantFlow. Check data freshness, trigger syncs, and troubleshoot stale data.